NCVertex
All automations
AI + n8n

Customer Support Automation

Triage, draft, and resolve support tickets automatically using AI classification.

Problem

Support inboxes overwhelmed with repetitive questions. First response takes 4+ hours.

Automation

Inquiry arrives → AI classifies type + urgency → knowledge base response drafted → agent approves → sent or escalated

Outcome

4 hours → 5 minutes. 80% resolved automatically without human touch.

Workflow

How it works

1Inquiry In
→
2AI Triage
→
3Draft Response
→
4Send/Escalate

Ready to get started

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No commitmentBuilt around your workflowEnterprise-grade ownershipFully custom built

We typically respond within a few hours.

Our Core Capabilities

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50+

Projects

8

Platforms

4

Industries

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